Nowadays we are confronted with an ever changing environment. Virgil keeps up with these changes by continuously improving the One™ and Live™ software. Customer Support therefore also includes preventive and corrective maintenance services on all products. Maintenance services include the prompt tracking and resolution of software problems and free product updates including documentation.

Customisations
Customers can activate a maintenance agreement on customizations This maintenance agreement covers the support and update costs of the customization for new versions of the One™ and Live™ software. This maintenance agreement is a guarantee of service from Virgil and ensures that the client always has the most up-to-date software available without any unpredictable update costs.